Terms of service
OVERVIEW
This website is operated by Ameria Personal Care (PTY) Ltd (“Normally”, “we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Normally.
Normally offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, registered customers, and contributors of content.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Our store operates through our own e-commerce website: www.normallyskin.com.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to intellectual property laws).
You must not transmit any viruses, malware or destructive code through the Service. Any breach of these Terms may result in immediate termination of your access to the Service.
SECTION 2 – ACCOUNT REGISTRATION
To place an order on our website, users must create an account. Guest checkout is not available.
You agree to:
- Provide accurate, current and complete information during registration
- Maintain the confidentiality of your login credentials
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that contain false, misleading or incomplete information.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
SECTION 4 – ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete or outdated. Content is provided for general information only and should not be relied upon as professional or medical advice.
We reserve the right to modify website content at any time without obligation to update prior information.
SECTION 5 – MODIFICATIONS TO SERVICE & PRICES
Product prices are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time without notice and shall not be liable for such changes.
SECTION 6 – PRODUCTS & SERVICES
Certain products may be available exclusively online and may have limited quantities.
We make every effort to display product images and descriptions accurately; however, we cannot guarantee that your device’s display will reflect exact colours or textures.
We reserve the right to:
- Limit sales by person, region or jurisdiction
- Limit quantities per order
- Discontinue any product at any time
All skincare and personal care products are sold for external use only unless stated otherwise.
SECTION 7 – ACCURACY OF BILLING & ORDER INFORMATION
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide accurate billing, contact and account information and to update it promptly so we can complete transactions and contact you if necessary.
SECTION 8 – SHIPPING & RETURNS
Shipping timelines, fees and eligibility for returns are governed by our Shipping & Returns Policy, which forms part of these Terms.
Please review that policy before making a purchase.
SECTION 9 – OPTIONAL TOOLS & THIRD-PARTY SERVICES
We may provide access to third-party tools or services. These are provided “as is” and we assume no responsibility for their performance or reliability.
Use of such tools is entirely at your own risk.
SECTION 10 – THIRD-PARTY LINKS
Our Service may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.
Any complaints or issues related to third-party services must be directed to the relevant third party.
SECTION 11 – USER COMMENTS & FEEDBACK
Any feedback, suggestions or submissions you provide may be used by us without restriction or compensation.
You agree that your submissions will not violate any third-party rights or contain unlawful or harmful content.
SECTION 12 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, available on our website.
SECTION 13 – ERRORS & OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions related to product descriptions, pricing, promotions or availability at any time without notice.
SECTION 14 – PROHIBITED USES
You are prohibited from using the site or its content:
- For unlawful purposes
- To violate intellectual property rights
- To distribute malicious code
- To collect or misuse personal information
- To harass, abuse, defame or discriminate against others Violation may result in termination of access.
SECTION 15 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
Our Service and products are provided “as is” and “as available” without warranties of any kind.
To the maximum extent permitted by law, Ameria Personal Care (PTY) Ltd shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless Ameria Personal Care (PTY) Ltd and its affiliates from any claim arising from your breach of these Terms or violation of any law.
SECTION 17 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid.
SECTION 18 – TERMINATION
We may terminate or suspend access to our Service immediately if you violate these Terms. All obligations incurred prior to termination shall survive termination.
SECTION 19 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the
Republic of Botswana.
SECTION 20 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.
SECTION 21 – CONTACT INFORMATION
For questions regarding these Terms, contact us at: