Shipping Policy
Thank you for shopping with Normally! We are committed to delivering your orders promptly and ensuring a smooth shopping experience. Please take a moment to review our shipping policy.
1. Order Processing Time:
- All orders are typically processed within 1-2 business days (Monday-Friday), excluding holidays.
- During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to get your order out as quickly as possible.
2. Shipping Methods:
- We offer free shipping for all prepaid orders
3. Estimated Delivery Times:
- Delivery times may vary depending on your location and any unforeseen circumstances.
- Domestic Delivery can take upto 7-14 business days for domestic delivery to arrive*
4. Tracking Your Order:
- Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
- Please allow some time for tracking information to become available after your order is shipped.
- Order Changes and Cancellations:
- If you need to make changes to your order or cancel it, please contact us immediately. Once your order is shipped, we may not be able to make changes or cancel it.
6. Returns and Refunds:
- For information on returns and refunds, please refer to our Returns Policy.
If you have any questions or need further assistance, please do not hesitate to contact our customer support team at info@normallyskin.com
This shipping policy is subject to change anytime.